Go to the web address your organizers gave you (it starts with the name of your organization). Bookmark it.
Enter your email address and your password, then press "Sign in".
If your organization has its own sign-in, the page also shows a "Sign in with ..." button. Use that button instead if you normally sign in that way.
No password yet? See "I have never set a password, or I forgot my password" below.
I have never set a password, or I forgot my password
On the sign-in page, press "Forgot password?".
Enter your email address and press "Send reset link".
Open the email and follow the link to choose a password. The link works once and expires after one hour.
This works the same when you have never had a password.
If no email arrives, ask a competition admin for a one-time password link instead.
How do I change my password?
Sign in, then open the account menu: the round button with your initials at the top right.
Choose "Account settings" and open the "Security" tab.
Enter your current password and the new one twice, then press "Update password".
If you do not know your current password, use "I have never set a password, or I forgot my password" instead.
I did not get an email
Check your spam or junk folder, and that you used the address the organizers have for you.
Wait a few minutes: you can ask for a new link up to three times an hour.
Still nothing? Ask a competition admin for a one-time password link.
How do I find my event and scoresheet?
Sign in. You land on "My Events" (you can also choose "My Events" in the menu).
Each of your events has a card. Press "Scoresheet" to see what is scored and the penalties, or "Teams" to see the teams.
If the card says "Set Up Scoresheet" or "Finish Scoresheet", complete the scoresheet and press "Submit for Approval". An organizer approves and locks it before scoring starts.
How do I enter a score, mark a no-show or add a penalty?
On "My Events", press "Teams" on your event card, then "Enter Score" next to the team.
Fill in the score. Tick each penalty that applies (enter how many times when asked).
If the team did not turn up, press "No Show" instead of entering a score.
Press "Save", or "Save and Add New" to go straight on to the next team.
Scoring opens once an organizer has locked your event's scoresheet.
What if I make a mistake on a score?
On "My Events", press "Teams" on your event card, then "Edit Score" next to the team.
Correct the score, type a short "Reason for change" and press "Save". The earlier version is kept in the history.
Once the competition is locked scores cannot be changed; ask a competition admin.
How do I upload a photo of a paper scoresheet?
Only when your competition allows judges to scan: choose "Scan Sheets" in the menu.
Pick the competition, then press "Take Photo" (phone) or "Upload Photos" and choose your pictures.
Take the photo straight on, in good light, with the whole sheet and its QR code visible.
The score committee reviews each scan. You can follow its status in the list.
What is the liability waiver and why am I asked to sign it?
The organizers ask everyone taking part to accept the competition's liability terms before using the competition pages.
When you open the competition the terms appear. Read them, tick "I have read and agreed to these terms" and press "Sign".
You sign once per competition. Questions about the terms go to the organizers.
The site says I am not part of a competition
You may be signed in with a different email address than the one the organizers added. Open the account menu to see which address you are using.
If it is the wrong one, choose "Sign out" and sign in with the address your invitation was sent to.
Otherwise ask the organizers to add you to the competition (see "Who do I contact for help?").