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Help

answers to common questions. Choose who you are.

Score committee

Signing in and your account. More help for the score committee is on its way.


How do I sign in?

  1. Go to the web address your organizers gave you (it starts with the name of your organization). Bookmark it.
  2. Enter your email address and your password, then press "Sign in".
  3. If your organization has its own sign-in, the page also shows a "Sign in with ..." button. Use that button instead if you normally sign in that way.
  4. No password yet? See "I have never set a password, or I forgot my password" below.

I have never set a password, or I forgot my password

  1. On the sign-in page, press "Forgot password?".
  2. Enter your email address and press "Send reset link".
  3. Open the email and follow the link to choose a password. The link works once and expires after one hour.
  4. This works the same when you have never had a password.
  5. If no email arrives, ask a competition admin for a one-time password link instead.

How do I change my password?

  1. Sign in, then open the account menu: the round button with your initials at the top right.
  2. Choose "Account settings" and open the "Security" tab.
  3. Enter your current password and the new one twice, then press "Update password".
  4. If you do not know your current password, use "I have never set a password, or I forgot my password" instead.

I did not get an email

  1. Check your spam or junk folder, and that you used the address the organizers have for you.
  2. Wait a few minutes: you can ask for a new link up to three times an hour.
  3. Still nothing? Ask a competition admin for a one-time password link.

Who do I contact for help?

  1. Contact your competition organizers.