Back to the appanswers to common questions. Choose who you are.
Team members
Signing in and your account. More help for teams is on its way.
How do I sign in?
- Go to the web address your organizers gave you (it starts with the name of your organization). Bookmark it.
- Enter your email address and your password, then press "Sign in".
- If your organization has its own sign-in, the page also shows a "Sign in with ..." button. Use that button instead if you normally sign in that way.
- No password yet? See "I have never set a password, or I forgot my password" below.
I have never set a password, or I forgot my password
- On the sign-in page, press "Forgot password?".
- Enter your email address and press "Send reset link".
- Open the email and follow the link to choose a password. The link works once and expires after one hour.
- This works the same when you have never had a password.
- If no email arrives, ask a competition admin for a one-time password link instead.
How do I change my password?
- Sign in, then open the account menu: the round button with your initials at the top right.
- Choose "Account settings" and open the "Security" tab.
- Enter your current password and the new one twice, then press "Update password".
- If you do not know your current password, use "I have never set a password, or I forgot my password" instead.
I did not get an email
- Check your spam or junk folder, and that you used the address the organizers have for you.
- Wait a few minutes: you can ask for a new link up to three times an hour.
- Still nothing? Ask a competition admin for a one-time password link.
The site says I am not part of a competition
- You may be signed in with a different email address than the one the organizers added. Open the account menu to see which address you are using.
- If it is the wrong one, choose "Sign out" and sign in with the address your invitation was sent to.
- Otherwise ask the organizers to add you to the competition (see "Who do I contact for help?").